Terms and Conditions
Terms and Conditions
Last Updated: _2026/09/22___
【SoundFoundation】 operates the website 【www.sfaudio.cn】.
These Terms and Conditions (“Terms”), together with our Payment Terms, Return Policy and Privacy Policy, govern your access to our website and all purchases made in our online store. By browsing our site or placing an order, you accept and agree to be bound by these Terms. If you do not agree, please do not use this website.
1. Eligibility
You must be at least 18 years old to place an order. By making a purchase, you confirm you have the legal capacity to enter a binding contract.
2. Product Information
We strive to ensure product photos, descriptions, sizes and prices are accurate. Minor colour differences caused by screen display are not considered product defects. We reserve the right to modify product details, specifications and pricing without prior notice, subject to confirmed orders.
3. Orders & Acceptance
When you submit an order, it constitutes an offer to purchase. We reserve the right to refuse or cancel orders for reasons including incorrect pricing, stock shortage, suspected fraud or violation of our rules. Once payment is successfully received and verified, your order will be confirmed for processing.
4. Payment
All orders require full payment at checkout. We accept payment methods shown on our checkout page. Title of goods passes to you only after full payment is cleared. Please refer to our separate Payment Terms for full payment rules.
5. Shipping & Delivery
We will ship to the shipping address provided at checkout. Estimated delivery times are for reference only and are not guaranteed. Risk of loss or damage to goods transfers to you once the parcel is handed over to the carrier. For international shipments, the buyer is responsible for import duties, customs fees and local taxes. If the package cannot be delivered due to incorrect address or recipient refusal, return cost will be charged to the buyer.
6. Returns & Refunds
Return and refund matters are governed by our independent Return Policy, which forms part of these Terms.
7. Intellectual Property
All text, images, logos, product photos, design and content on this website belong to 【Store Name】. You may not copy, reproduce, distribute or use our content for commercial purposes without our written permission.
8. Limitation of Liability
We are not liable for indirect, consequential or incidental damages including lost profits arising from product use or website access. Our total liability for any claim related to your order shall not exceed the total amount you paid for that order. Nothing in this clause limits liability for death, personal injury or fraud required by law.
9. Website Use
You agree not to use our site for unlawful activities, hacking, spam, or any action that disrupts website operation. We may suspend or restrict your access if you violate these Terms.
10. Modification of Terms
We may update these Terms at any time. Changes take effect once published on our website. Continued use of the site after updates means you accept the revised Terms.
11. Governing Law & Dispute
These Terms shall be governed by the laws of 【Country / State】. Any dispute will first be resolved by friendly negotiation. If negotiation fails, disputes shall be settled in the competent courts of 【Country / State】.
12. Contact
For questions regarding these Terms, email us at 【support email】.
本《条款与条件》连同付款条款、退货政策、隐私政策,共同约束您访问本站及在本店的所有购买行为。浏览网站或提交订单,即代表您阅读并同意本条款。如不接受,请不要使用本网站。
1. 购买资格
下单人须年满 18 周岁。提交订单即确认您具备签订买卖合同的民事行为能力。
2. 商品信息
我们尽力保证商品图片、描述、尺寸、价格准确。因屏幕显示造成轻微色差,不属于产品质量缺陷。我们保留在订单确认前,不经预告修改产品参数、规格、售价的权利。
3. 订单与合同
您提交订单,构成购买要约。我们有权因标价错误、库存不足、疑似欺诈、违反店铺规则等原因拒绝或取消订单。货款成功收到并核验后,订单正式确认并安排处理。
4. 付款
所有订单结账时须全额支付,支持结账页面所列支付方式。货款全额清算后,商品所有权才转移给您。完整付款规则详见独立《付款条款》。
5. 物流与交付
我们按照您下单填写的收货地址发货。预估送达时间仅作参考,不作绝对保证。包裹交由承运商后,货物丢失、损毁风险转移给买家。跨境订单,进口关税、清关费用及当地税费由买家承担。如因地址错误、收件人拒收导致无法派送,退回运费由买家承担。
6. 退货与退款
退货退款事宜,以独立《退货政策》为准,该政策为本条款的组成部分。
7. 知识产权
网站所有文字、图片、Logo、产品照片、版式设计等内容,版权归【店铺名称】所有。未经书面许可,不得复制、转载、分发、商用。
8. 责任限制
对因使用商品、访问网站产生的间接损失、衍生损失、利润损失,本店不承担赔偿责任。与订单相关索赔,本店最高赔偿限额不超过该订单实付总金额。本条款不排除法律强制规定的人身伤害、欺诈相关责任。
9. 网站使用
您承诺不利用本站从事违法活动、网络攻击、发送垃圾信息或干扰网站正常运行。如违反条款,我们可暂停、限制您访问网站。
10. 条款修改
我们可随时更新本条款,更新发布在网站即生效。更新后继续使用网站,代表您接受修订后的条款。
11. 适用法律与争议解决
本条款适用【国家 / 地区】法律。产生争议优先友好协商;协商不成,在【国家 / 地区】有管辖权的法院诉讼解决。
12. 联系我们
如对本条款有疑问,请发邮件至【客服邮箱】。
Privacy Policy
Privacy Policy
Last Updated: _2026/09/22___
【SoundFoundation】 operates the website 【www.sfaudio.cn】.
This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of this site.
1. Information We Collect
When you place an order or register an account, we collect your name, email address, phone number, shipping address, billing address and payment related information. We also automatically collect non-personal data such as browser type, IP address, device information and website browsing behavior via cookies and analytics tools.
2. How We Use Your Information
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Process orders, deliver goods and handle after-sales service, returns and refunds
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Send order updates, shipping notifications and customer service replies
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Prevent fraud and secure payment transactions
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Improve website function, product display and shopping experience
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Send marketing emails only if you explicitly subscribe
3. Sharing Your Information
We do not sell your personal data to third parties. We may share necessary information with trusted service providers for order fulfillment: payment processors, shipping carriers, Wix (our e-commerce platform), IT and customer service vendors. These parties are only authorized to process data under our instructions. We may disclose information when required by law or to protect our legal rights.
4. Cookies
We use cookies to remember your preferences, track shopping cart and analyze site traffic. You can disable cookies in your browser settings, but some shopping functions may be limited.
5. Data Storage & Security
Your personal data will be stored only as long as needed for transaction and legal record keeping. We take reasonable technical measures to protect your personal information, but no online transmission method can guarantee 100% security.
6. Your Rights
You have the right to access, correct or request deletion of your personal data. To submit a request, contact us at 【support email】. You may unsubscribe from marketing emails at any time via the unsubscribe link in the email.
7. Contact Us
If you have any questions about this Privacy Policy, please email us at 【support email】.
本政策说明我们收集、使用、披露访客与客户个人信息的规则。
1. 收集的信息
当您下单或注册账号,我们会收集您的姓名、邮箱、联系电话、收货地址、账单地址以及支付相关信息。 同时我们通过 Cookie 和网站统计工具自动收集非个人信息,包含浏览器类型、IP 地址、设备信息、页面浏览行为。
2. 信息用途
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处理订单、安排发货,处理售后、退货退款事宜
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推送订单进度、物流通知与客服回复
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防范欺诈,保障支付安全
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优化网站功能、商品展示与购物体验
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仅在您主动订阅的前提下发送营销邮件
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3. 信息共享
我们不会出售您的个人信息给第三方。 为完成订单,必要信息会分享给可信服务商:支付服务商、物流承运商、Wix 电商平台、技术及客服供应商。第三方仅可按我们的指令处理数据。 法律要求或维护我方合法权益时,我们可依法披露信息。
4. Cookie
我们使用 Cookie 记住您的偏好、保存购物车、统计网站访问。您可在浏览器关闭 Cookie,但部分购物功能可能受影响。
5. 数据保存与安全
个人数据仅在交易、法定留存所需期限内保存。我们采取合理技术手段保护信息,但网络传输无法做到绝对安全。
6. 用户权利
您有权查询、更正或申请删除个人信息,请发送邮件至【客服邮箱】提交申请。 营销邮件可随时通过邮件内退订链接取消订阅。
7. 联系我们
如对本隐私政策有疑问,请发邮件至【客服邮箱】。
Return Policy
return policy
Eligibility for Returns
Items may be returned within 30 calendar days of delivery date. All returned goods must be unused, unwashed, in original condition, with original packaging, tags and labels intact. Damaged, worn, altered or incomplete products are not eligible for return.
Return Process
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Contact our customer service first to apply for a return authorization before sending back items. Unauthorized returns will not be accepted.
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Customer is responsible for return shipping cost, unless the item arrives defective, damaged or wrong item was delivered by us.
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Please use trackable shipping for returns. We are not liable for lost returned parcels.
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Refund Rules
Once we receive and inspect the returned goods, we will process your refund to the original payment method within 5–10 business days. Original shipping fee at checkout is non-refundable, except for our error (defect / wrong item).
Exceptions
Custom-made, personalized, clearance / final sale items are non-returnable and non-refundable. If goods arrived damaged, please provide photos within 48 hours after receiving the package.
退货条件
商品可在签收后 30 自然日内申请退货。 退回商品必须未经使用、未清洗,保持原始状态,原包装、吊牌完整。已损坏、穿戴使用、修改或配件不全的商品,不予受理退货。
退货流程
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寄回商品前,请先联系客服申请退货许可,未经许可直接寄回的包裹将拒收。
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退货运费由买家承担;如收到商品存在破损、瑕疵或我方发错货,运费由本店承担。
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请选择可查询物流的快递寄回,退回包裹若发生丢失,本店不承担责任。
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退款说明
本店收到退回商品并检验无误后,将在 5–10 个工作日原路退款。 下单时产生的原发运费不予退还(因我方瑕疵 / 发错货除外)。
特殊例外
定制、个性化加工商品、清仓特价商品,一经售出不支持退换。 收到货品如有破损,请在签收 48 小时内提供照片举证。
